Who We Are:

Heritage Tours sets the standard in custom-designed private travel to Morocco, Spain, Portugal, Israel, Jordan, Greece, Turkey, and Sub-Saharan Africa. Founded in 1995, we pride ourselves on travel that is not only inspirational, but also responsible towards local communities, and respectful of our natural environment.

The Position:

We are seeking someone to join our dynamic, upbeat and passionate team based in SoHo NYC.  This individual will be part of our Africa division. With a strong presence in Africa, our goal is to increase our market-share and position Heritage Tours as a leader in private luxury travel to the destinations we serve.

This position will require the following:

  • A bachelor’s degree.
  • Excellent computer proficiency in Microsoft Office (Word and Excel), tour operating software and general ease navigating technology in a complex office environment.
  • Designing and proposing custom FIT itineraries for individuals, couples, families & small groups.
  • Controlling the sales process efficiently, closing transactions timeously, and managing all aspects of the reservation process, including continued consulting with clients, preparing & presenting documentation, overseeing & reviewing final details, and follow up.
  • Continually evaluating our product offerings with an eye towards enhancing and further developing the experiences we offer to our guests.
  • Continually enhancing our business to business partner relationships as well as growing direct consumer sales, potentially to include in-person sales visits and presentations throughout the U.S.
  • Assessing current sales and profit margins, establishing sales goals and benchmarks and continued self-evaluation.
  • Designing programs to encourage past travelers to return for new experience or second experiences in the same destination.
  • Maintaining and further developing relationships with local suppliers including luxury properties, transportation companies, guides, specialists, and more.

Our Ideal Candidate …

… has a proven history of sales within the travel industry.   A minimum of five years of professional experience is required.

… has an in-depth knowledge of Africa, (particularly East Africa)

… has an in-depth knowledge of the luxury travel industry

… is a self-starter with superior attention to detail and stellar people skills

…  is highly-motivated, sales-oriented and comfortable wearing many hats—from speaking with discerning clients and travel advisors, to assisting with the booking process and confirming itineraries in a fast-paced office environment.

… is service oriented and comfortable working with demanding clients.

… has excellent communication and organizational skills, speaks and writes clearly and effectively; listens to others and demonstrates openness in sharing information and keeping people informed.

… works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise.

… serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives.

Benefits:

We offer a competitive compensation package including a base salary and attractive bonus plan. Our extensive benefits package includes medical insurance, dental and optical coverage and disability insurance.

How to Apply:

Please provide us with your resume and a thoughtful cover letter (both are required for consideration).  Please do not call our office to inquire.  Email resume and cover letter to:

Tom Jolley Chief Operating Officer

JG Worldwide, LLC

Email: tom@jgworldwide.com