Who We Are:
Heritage Tours sets the standard in custom-designed private travel to Morocco, Spain, Portugal, Israel, Jordan, Greece, Turkey, and Sub-Saharan Africa. Founded in 1995, we pride ourselves on travel that is not only inspirational, but also responsible towards local communities, and respectful of our natural environment.
The Position:
We are seeking someone to join our dynamic, upbeat and passionate team based in SoHo NYC. This individual will be part of our Africa division. With a strong presence in Africa, our goal is to increase our market-share and position Heritage Tours as a leader in private luxury travel to the destinations we serve.
This position will require the following:
- A bachelor’s degree.
- Excellent computer proficiency in Microsoft Office (Word and Excel), tour operating software and general ease navigating technology in a complex office environment.
- Designing and proposing custom FIT itineraries for individuals, couples, families & small groups.
- Controlling the sales process efficiently, closing transactions timeously, and managing all aspects of the reservation process, including continued consulting with clients, preparing & presenting documentation, overseeing & reviewing final details, and follow up.
- Continually evaluating our product offerings with an eye towards enhancing and further developing the experiences we offer to our guests.
- Continually enhancing our business to business partner relationships as well as growing direct consumer sales, potentially to include in-person sales visits and presentations throughout the U.S.
- Assessing current sales and profit margins, establishing sales goals and benchmarks and continued self-evaluation.
- Designing programs to encourage past travelers to return for new experience or second experiences in the same destination.
- Maintaining and further developing relationships with local suppliers including luxury properties, transportation companies, guides, specialists, and more.
Our Ideal Candidate …
… has a proven history of sales within the travel industry. A minimum of five years of professional experience is required.
… has an in-depth knowledge of Africa, (particularly East Africa)
… has an in-depth knowledge of the luxury travel industry
… is a self-starter with superior attention to detail and stellar people skills
… is highly-motivated, sales-oriented and comfortable wearing many hats—from speaking with discerning clients and travel advisors, to assisting with the booking process and confirming itineraries in a fast-paced office environment.
… is service oriented and comfortable working with demanding clients.
… has excellent communication and organizational skills, speaks and writes clearly and effectively; listens to others and demonstrates openness in sharing information and keeping people informed.
… works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise.
… serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives.
Benefits:
We offer a competitive compensation package including a base salary and attractive bonus plan. Our extensive benefits package includes medical insurance, dental and optical coverage and disability insurance.
How to Apply:
Please provide us with your resume and a thoughtful cover letter (both are required for consideration). Please do not call our office to inquire. Email resume and cover letter to:
Tom Jolley Chief Operating Officer
JG Worldwide, LLC
Email: tom@jgworldwide.com
